Tens of thousands of Maine unemployment payments delayed due to ‘unprecedented’ volume

Tens of thousands of unemployment benefit payments were delayed on Tuesday because of the extremely high volume of claims, according to the Maine Department of Labor.Commissioner Laura Fortman said most people who filed their weekly claim on Sunday or Monday will likely see the payment within 24 hours, although some could take up to 72 hours.The delay was caused by a change in the state’s financial institution for processing. Payments first go to that institution before going to the beneficiary’s bank or credit union.Several people contacted WMTW News 8 on Tuesday saying they had not received payment. Others have said they are still having issues getting through on the phone and on the department’s website.Approximately 250,000 calls were placed to the Department of Labor last week. On Monday, 50,000 calls were made from people seeking unemployment. The Maine Department of Labor fielded approximately 23,800 initial unemployment claims for the week of March 22 to 28, setting a new weekly record for the state.On Monday, the labor department switched to a new alphabetical call-in schedule based on an person’s last name in hopes of alleviating long wait times.Labor Department officials urge people to keep checking with their financial institution until they see the payment in their accounts.

Tens of thousands of unemployment benefit payments were delayed on Tuesday because of the extremely high volume of claims, according to the Maine Department of Labor.

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Commissioner Laura Fortman said most people who filed their weekly claim on Sunday or Monday will likely see the payment within 24 hours, although some could take up to 72 hours.

The delay was caused by a change in the state’s financial institution for processing. Payments first go to that institution before going to the beneficiary’s bank or credit union.

Several people contacted WMTW News 8 on Tuesday saying they had not received payment. Others have said they are still having issues getting through on the phone and on the department’s website.

Approximately 250,000 calls were placed to the Department of Labor last week. On Monday, 50,000 calls were made from people seeking unemployment.

The Maine Department of Labor fielded approximately 23,800 initial unemployment claims for the week of March 22 to 28, setting a new weekly record for the state.

On Monday, the labor department switched to a new alphabetical call-in schedule based on an person’s last name in hopes of alleviating long wait times.

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Labor Department officials urge people to keep checking with their financial institution until they see the payment in their accounts.